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Who we are

Who we are

Public Service Pension Fund (PSPF) is a creation of an Act of Parliament under Cap 260 of the laws of Zambia, Act No. 35 of 1996. It is a defined benefit scheme that provides benefits to public servants and administer home ownership scheme and micro finance.

Mission

To expeditiously pay the exact benefits to our pensioners and beneficiaries whilst at the time provide value added service that secure the future of our members and their dependents.

Vision

Our vision “Quality life and a secured future for members and their dependents”.

Mandate

To be responsible for pension matters for all pensionable Public Service employees contributing to Public Service Pensions Fund.

Our Core Values

PSPF upholds the following core values and guiding principles which define how it pursues its mandate, strategic intent and relates with its members and stakeholders:

Excellence : We strive for continuous improvement and exceeding customer expectations.

Professionalism : We conduct ourselves with respect and maintain a high standard of work.

Integrity : We act honestly, ethically, and transparently in all our interactions.

Customer focus : Our customers' needs are our top priority, and we provide exceptional experiences.

Accountability : We take ownership and deliver on our commitments.

Leadership : We inspire and empower others to achieve greatness.